Responsible for prototyping various technologies, including generative AI systems Meet with key leaders in the Information Technology Services department and learn how we design, deliver, operate, and promote technology solutions that enable AARP to achieve its goals Contribute to data analyses and write up of findings Learn and apply AARP's Design Thinking framework to u

Support the strategic development and implementation of AARP Michigan's integrated communications strategies to help promote policy issues on family caregiving, health and welfare, and retirement security Engage in communications tactics to advance these issues and the events organized as part of these efforts Research policy issues, draft documents to support our advocac

Leads customer research projects and analysis of findings/data to understand member experience delights and pain points. Leverages human centered design (HCD) and other innovation/product development approaches. Champions the customer experience across the organization to ensure exceptional customer journeys and service are continuously provided to all customers across al

Integrates rapid delivery (Agile or other) principles into team practices and work products, including coaching the team on reporting, backlog development, refinement, and prioritization, and facilitating team ceremonies. Ensures team incorporates best practices and enterprise guidance around architecture, information security, agile delivery, quality engineering, governa

Develops and implements advocacy strategies and campaigns at the local, state, and federal levels while collaborating with cross functional teams as well as internal and external partners to achieve the organization's legislative goals. Represents the organization and its interests to federal, state, or local government agencies. Builds and maintains relationships with go